One of the real rewards of being a doctor is getting this sort of feedback from patients.....
I’ve utilised the GP2U service for a little over two years now and remain impressed by it’s advantages. Prior to discovering this option, I had come to dislike needing to attend medical appointments. In my area, the key medical centres didn’t make appointments so you never knew whether getting in to see a doctor could take one hour or three (the longest I waited was 3hrs 45mins).
Then there were the toilets. I can’t manage stairs so looking up at a steep set of roughly 27 stairs to the single available practice toilet, made my heart sink. On more than one occasion I had to leave the waiting room and actually drive home to use a toilet and then face parking issues a second time.
Sometimes I would drive around for 30 minutes and give up, go home, and try again later in the day. Disability parking in some areas is very limited and there is a high demand for the same. It’s not always helpful to have to pay for parking and then manage a 500m journey to the practice. Trying to see specialists held similar problems.
Of course, the disabled community isn’t a single mass of individuals all with the same challenges. Some people with motorised vehicles or wheelchairs find aspects of medical appointments easier than those with walkers or walking sticks. For me, GP2U has offered an improved sense of independence and ease. The convenience is incredible and the level of service provision very high.
I can attend a specialist pathology centre when necessary and frankly find their equipment more suitable for my physical needs than what is generally available in a general practice. Lots of positives in telehealth – convenience and dignity at the top of the list.
Sue
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